Help Centre

Guidelines & Policies

Nowe is a community marketplace where people around the world connect to buy and sell unique goods.  

Nowe Shops are Independent Businesses

Anyone over the age of 18 can open a shop on Nowe. Younger shop owners may be allowed in certain circumstances.

Nowe shops have their own policies, payment methods, and shipping and fulfillment methods. Shops on Nowe must meet Nowe's standards of customer service and honor their shop's policies. In the unlikely event that a transaction does not go as planned, the buyer and seller should work together to reach a resolution. If they can't reach a resolution, they can use Nowe's case system (coming soon) or contact support directly. 

Honesty is important to Nowe and our community. We ask that shop owners represent themselves, their business, and their items accurately.  

Nowe's Trust and Safety team may reach out to shops in violation of these guidelines. While we prefer to help you bring your shop into compliance with our rules, Nowe may close shops that do not comply. 

We reserve the right to remove listings that aren't in the letter or spirit of Nowe's guidelines. Learn more about Nowe's mission and values.